We consider data protection to be extremely important. Your personal data is collected and processed in compliance with the applicable data protection regulations, in particular, the General Data Protection Regulation (GDPR).
1. Data controller
The data controller, who is responsible for the collection, processing and use of your personal data within the meaning of Art. 4 para. 7 GDPR, is
EU-Krankenpflege Dienstleistungen GmbH & Co.KG
If you wish to object to the collection, processing or use of your data by us in accordance with these data protection regulations either as a whole or for individual measures, you can address your objection to the data controller.
2. General purposes of the processing
We use personal data for the purposes of operating the website, to analyse user behaviour and processing your enquiries in a business context.
3. Which data we use and why
The hosting services we avail of are used to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use for the purpose of operating the website.
In doing so, we or our hosting provider process inventory data, contact data, content data, contract data, usage data, metadata and communication data of customers, potential customers and visitors to this website on the basis of our legitimate interests in the efficient and secure provision of this website according to Art. 6 para. 1 clause 1 f) GDPR in conjunction with Art. 28 GDPR.
3.2 Access data
We collect information about you when you use this website. We automatically collect information about your usage behaviour and your interaction with us and record data about your computer or mobile device. We collect, store and use data about every instance of access to our website (so-called server log files). The access data includes:
- Name and URL of the file(s) you retrieve/access
- Date and time of the access
- Data volume transferred
- Message about successful retrieval (HTTP response code)
- Browser type and version
- Operating system
- Referrer URL (i.e. the previously visited page)
- The websites that are accessed by the user’s system via our website
- The user’s internet service provider
- The IP address and requesting provider
We use this log data without allocation to your person or other profiling for statistical evaluations for the purpose of operating, security and optimisation of our website, but also for anonymous recording of the number of visitors to our website (traffic) and the extent and type of use of our website and services, as well as for billing purposes in order to measure the number of clicks received from cooperation partners. This information enables us to provide personalised and location-based content, to analyse traffic, to detect and correct errors, and to improve our services.
We also have a legitimate interest in this pursuant to Art 6. para. 1 clause 1 f) GDPR.
We reserve the right to subsequently check the log data if, based on concrete indications or evidence, there is a justified suspicion of unlawful use. We also store IP addresses if we have reason to suspect that a criminal offence has been committed in connection with the use of our website.
We use so-called session cookies to optimise our website. A session cookie is a small text file that is sent by the server in question when you visit a website, and which is temporarily stored on your hard drive. This session cookie file stores a session ID, which makes it possible to track the various requests made by your browser during the joint session. This allows your computer to be recognised when you return to our website. These cookies are deleted after you close your browser. They serve, e.g., to prevent the cookie banner from being displayed repeatedly.
To a small extent, we also use persistent cookies (another type of small text file that is stored on your device), which remain on your device and enable us to recognise your browser the next time you visit our website. These cookies are stored on your hard disk and are deleted automatically after a specified time. Their life span is between 1 month and 10 years. These cookies enable us to present our offering in a more user-friendly, effective and secure manner and, for example, to display information on the site that is specifically tailored to your interests.
The following data and information is stored in the cookies:
- Login information
- Language settings
- Search terms entered
- Information about the number of visits to our website and use of individual features on our website.
When a cookie is activated, it is assigned an identification number, but your personal data will not be mapped to this identification number. Your name, IP address or similar data that would allow the cookie to be traced to you does not get placed in the cookie. Based on the cookie technology, we only receive pseudonymised information.
You can set your browser so that you are informed in advance about cookies being set and can decide in individual cases whether you want to exclude cookies from being accepted in specific cases or in general, or can prevent cookies entirely. However, this may restrict the functionality of the website.
3.4 Contacting us
If you contact us (e.g., via email), we will process your details in order to handle your enquiry and in the event that any follow-up questions arise.
If the data processing takes place in order to execute pre-contractual measures that are taking place at your request or, if you are already a customer of ours, in order to execute the contract between us, then the legal basis for this data processing is Art. 6 para. 1 clause 1 b) GDPR.
We will only process further personal data if you give your consent to this (Art. 6 para. 1 clause 1 a) GDFPR) or we have a legitimate interest in the processing of your data (Art. 6 para. 1 clause 1 f) GDPR). There is a legitimate interest, for example, in replying to your email. Consent given can be revoked at any time, with effect for the future.
3.5 Applicant data
The data collected from you is necessary for the provision of the agreed services in order to organise your individual support and advice as an applicant by EU-Krankenpflege Dienstleistungen GmbH & Co.KG.
The legal basis for the processing of your personal data in this application procedure is primarily section 26 of the Federal Data Protection Act in the version applicable from 25.05.2018. According to this, the processing of data required in connection with the decision on the establishment of an employment relationship is permissible.
Should the data be required for legal prosecution after the application process has been completed, if applicable, data processing may be carried out on the basis of the requirements of Art. 6 GDPR, in particular to safeguard legitimate interests pursuant to Art. 6 para. 1 clause 1 f) GDPR. Our interest then consists in the assertion or defence of claims.
In the context of personnel placement or employee leasing, your personal and person-related data, as well as the documents submitted, will be stored in a company-internal database of an applicant/employee pool for an indefinite period of time. The legal basis for this is your consent in accordance with Art. 6 para. 1 clause 1 a) GDPR. Pursuant to Section 17 GDPR, this consent can be revoked at any time without disadvantages and the deletion or blocking of your data can be requested at any time. However, the provision of services by EU-Krankenpflege Dienstleistungen GmbH & Co.KG may be restricted or become completely impossible in the event of a revocation.
For the aforementioned purposes, the data in question may also be transferred to our clients (hirers) within the framework of the Law on Temporary Employment (AÜG).
Furthermore, my data will not be passed on/transferred to third parties outside the agreed business relationship. EU-Krankenpflege Dienstleistungen GmbH & Co.KG reserves the right to use or pass on data insofar as this is necessary to comply with laws, regulations or legal requirements – this also includes auditing (so-called file auditing) and/or the accompaniment of audits by the control bodies via appropriately commissioned service providers – or to support investigations by enforcement authorities or investigations into matters concerning public safety.
4. Information on the service providers used
In order to operate this website, we integrate external services in order to make our website more user-friendly, more effective and more secure. We have a legitimate interest in this pursuant to Art 6. para. 1 clause 1 f) GDPR.
We expressly point out that some of the service providers we use are located in unsafe third countries or transmit data to unsafe third countries (e.g. USA). According to the European Court of Justice, there is no adequate level of protection in these states. The transfer to these countries only takes place after consent has been given.
4.1 Borlabs Cookies
4.2 LA Webhosting
To host our website, we use the services of LA Webhosting, Azmannsdorfer Weg 2, 99085 Erfurt Germany. The hosting is carried out exclusively on German servers.
Please read here how LA Webhosting complies with data protection requirements: https://la-webhosting.de/datenschutz.html
We use LA Webhosting on the basis of Art 6. para. 1 clause 1 f) GDPR. Our legitimate interest lies in the secure and efficient provision and optimisation of our online offer.
4.3 Google Analytics
We use Google Analytics, a web analysis service from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”. Google Analytics uses so-called “cookies”, which are text files that are placed on your computer in order to analyse your use of our website. The information the cookie generates about the use of this website by the user is generally transmitted to and stored on a Google server in the USA.
We use Google Analytics based on your consent to the use of the service in accordance with Art 6. para. 1 clause 1 a) GDPR and § 25 Para. 1 TTDSG. Consent given can be revoked at any time with effect for the future.
We use Google Analytics to operate our website economically.
As of 12th August 2020, Google has generally supported transfers of EU data to the USA on the basis of standard data protection clauses of the EU Commission.
We have enabled IP anonymisation on this website (anonymizeIp). Your IP address will therefore be truncated by Google within the member states of the European Union or in other countries that are party to the Agreement about the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activities, and to provide us with additional services related to use of the website and Internet usage.
The IP address provided by your browser within the framework of Google Analytics will not be combined with other data from Google. You may prevent the storage of cookies by selecting the corresponding setting in your browser; however, we would like to point out that this may prevent you from fully utilising all features provided on this website.
You can also prevent the data relating to your use of the website that was generated by the cookie (including your IP address) from being transferred to Google, as well as the processing of such data by Google, by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en
As an alternative to the browser plug-in, or on mobile browsers, you can set an opt-out cookie by clicking on the following link, which will prevent Google Analytics from collecting data within this website in the future (this opt-out cookie will only work in that browser and for that domain; If you delete the cookies in your browser, you must click this link again): [disable Google Analytics]
5. Retention period
Unless specifically stated, we only store personal data for as long as is necessary to carry out the intended purposes.
In some cases, the legislator stipulates that personal data must be retained, for example under tax law or commercial law. In these cases, the data will only be stored by us for these legal purposes, but will not be processed in any other way and will be deleted after expiry of the legal retention period.
6. Your rights as a data subject
Under the applicable laws, you have various rights regarding your personal data. If you wish to assert these rights, please send your request by email or by post to the address specified in section 1, clearly identifying yourself.
You will find an overview of your rights below.
6.1 Right to confirmation and right of access to personal data
You have the right to access clear information about the processing of your personal data.
You have the right to obtain confirmation from us at any time as to whether personal data concerning you is being processed. Should this be the case, you have the right to request information from us, free of charge, about the personal data stored about you, together with a copy of this data. Furthermore, you have the right to the following information:
- The purposes of the processing
- The categories of personal data that are processed
- The recipients or categories of recipients to whom the personal data has been or is still being disclosed – in particular, recipients in third countries or at international organisations
- If possible, the planned duration for which the personal data will be stored, or, if this is not possible, the criteria for determining this period
- The existence of a right to rectification or erasure of personal data concerning you, or to restrict the processing by the data controller, or of a right to oppose such processing
- The existence of a right to appeal to a supervisory authority
- If the personal data is not collected from the data subject him/herself, any available information as to the source of the data
- The existence of any automated decision-making, including profiling, pursuant to Art. 22 para. 1 and 4 GDPR and – at least in such cases – meaningful information about the logic involved as well as the scope and intended effects of such processing for you.
If personal data are transferred to a third country or to an international organisation, you have the right to be informed of the appropriate guarantees in connection with the transfer pursuant to Art. 46 GDPR.
6.2 Right to rectification
You have the right to request that we rectify personal data concerning you, or, if applicable, complete it.
You have the right to request that we rectify inaccurate personal data concerning you without undue delay. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
6.3 Right to erasure (“right to be forgotten”)
In a number of cases, we are obliged to delete personal data concerning you.
In accordance with Art. 17 para. 1 GDPR, you have the right to demand that we delete personal data concerning you without undue delay, and we are obliged to delete personal data without undue delay if any of the following reasons applies:
- The personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
- You revoke your consent on which the processing was based pursuant to Art. 6 para. 1 clause 1 a) GDPR or Art.. 9 para. 2 a) GDPR, and there is no other legal basis for such processing.
- You object to the processing pursuant to Art. 21 para. 1 GDPR, and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 para. 2 GDPR.
- The personal data has been unlawfully processed;
- The personal data has to be erased in order to comply with a legal obligation under Union or Member State law to which we are subject
- The personal data concerning you has been collected in relation to the offer of information society services referred to in Art. 8 para. 1 GDPR.
If we have made your personal data public and are obliged to delete it pursuant to Art. 17 para. 1 GDPR, we shall take reasonable measures, including technical measures – while taking into account the available technology and the implementation costs – to inform the data controllers who are responsibly for processing your personal data that you have requested that all links to your personal data, as well as any copies or replications of your personal data, be deleted.
6.4 Right to restriction of processing
In a number of cases, you are entitled to request that we restrict the processing of your personal data.
You have the right to request that we restrict the processing if one of the following conditions is met:
- You contest the accuracy of your personal information for a period of time that allows us to verify the accuracy of the personal data.
- The processing is unlawful and you oppose the erasure of the personal data and request the restriction of its use instead.
- We no longer need the personal data for the purposes of the processing, but you require it in order to establish, exercise or defend legal claims.
- You have objected to the processing pursuant to Art. 21 para. 1 GDPR, pending verification of whether our legitimate grounds override yours.
6.5 Right to data portability
You have the right to receive, transmit or have us transmit personal data concerning you in a machine-readable format.
You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format and the right to transmit this data to another data controller without hindrance from us, where:
- the processing is based on consent pursuant to Art. 6 para. 1 clause 1 a) GDPR or Art.. 9 para. 2 a) GDPR, or on a contract pursuant to Art. 6 para. 1 clause 1 b) GDPR; and
- the processing is carried out by automated means.
In exercising your right to data portability pursuant to paragraph 1, you have the right to have your personal data transmitted directly from us to another data controller, provided that this is technically feasible.
6.6 Right to object
You have the right to object to the lawful processing of your personal data by us if this is justified by your particular situation and provided that our interests in the processing do not outweigh yours.
You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on Art. 6 para. 1 (e) or (f) GDPR, including profiling based on those provisions. We will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to establish, exercise or defend legal claims.
Where personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing.
Where personal data are processed for scientific or historical research purposes or statistical purposes pursuant to Art. 89 para. 1 GDPR, you have the right, on grounds relating to your particular situation, to object to processing of personal data concerning you, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
6.7 Automated decision-making including profiling
You have the right to not be subject to a decision based solely on automated processing – including profiling – which has a legal bearing on you or which significantly affects you in a similar manner.
No automated decisions are made on the basis of the personal data that we collect.
6.8 Right to revoke consent previously provided under data protection law
You have the right to revoke your consent to the processing of your personal data at any time.
6.9 Right to file a complaint with a supervisory authority
You have the right to file a complaint with a supervisory authority, in particular, in the Member State where you live or work or where the alleged violation took place, if you believe that the processing of your personal data is unlawful.
7. Data security
We make every effort to ensure the security of your data in accordance with the applicable data protection laws and the technical possibilities at our disposal.
Your personal data will be transmitted by us in encrypted form. This applies to all forms that are offered. We use the SSL (Secure Socket Layer) encryption protocol, but would like to point out that any data transmission on the Internet may be subject to security vulnerabilities (e.g., when communicating by email). It is not possible to completely protect data against access by third parties.
To protect your data, we maintain technical and organisational security measures in accordance with Art. 32 GDPR, which we continually adapt to reflect the latest technological developments.
We also do not guarantee that our website will be available at specific times; disturbances, interruptions or failures cannot be excluded. We regularly and carefully backup the servers we use.
8. Disclosure of data to third parties, no data transfer to non-EU countries
In principle, we only use your personal data inside our company.
Should we involve third parties in the fulfilment of contracts (such as logistics service providers), these third parties will only receive personal data to the extent necessary to perform the corresponding service.
In the event that we outsource certain parts of the data processing (“contract processing”), we contractually oblige the processors we contract to only use personal data in accordance with the requirements of the applicable data protection laws and to ensure that the rights of the data subject are protected.
No data is transferred to places or persons outside the EU apart from the cases mentioned in clauses 4 of this policy, nor is any such transfer planned.
9. Data protection officer
If you still have questions or concerns about data protection, please contact our data protection officer: